FAQs
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My expectation for our work together is that we’ll meet weekly at the same time each week and work toward your treatment goals. Each session will last for about 53 minutes. I encourage meeting with me for 3 appointments to see if we feel like a good fit. It’s important to find the best therapist for you, and I want to support you in finding this. I am happy to provide referrals to therapists who align more with your style and needs.
All of my appointments are scheduled through Headway. Their portal will be used to sign forms, receive appointment reminders, and pay session costs. Before we can meet, you’ll be asked to complete consent forms and a questionnaire about what brings you in for therapy - those forms typically take about 20 minutes for new clients.
If weekly attendance is challenging, we can move to biweekly appointments once we’ve built a strong therapeutic relationship. As you move closer to your goals, some clients choose to continue with weekly sessions for ongoing support, while others prefer to transition to biweekly appointments, or schedule appointments as needed. My hope is to offer flexibility and prioritize your mental health needs, while honoring both of our schedules.
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Feel free to email me through this website, Psychology Today, or Headway. I’ll get back to you to let you know if I have any openings and we can see if our schedules align. From there, we can schedule your first session and explore the best approach to support your needs.
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Most clients use their insurance to help make therapy more affordable. You can check your behavioral health benefits to see if you have a copay or co-insurance. I currently accept Blue Cross Blue Shield, Cigna, Aetna, and United HealthCare/Optum.
If you do not have insurance or will not be covered at the start of therapy, the full session fee is $150 per session. I am also able to offer some flexibility, including a sliding scale and payment plans, to help make therapy accessible. Please reach out so we can explore options that best meet your financial needs.
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For your first session, it can be helpful to think about what brought you to therapy, any goals you might have, or questions you’d like to ask. I typically spend the first session understanding your goals, current concerns, and your mental health history. We’d also create a plan for therapy that feels safe and supportive for you.
Prior to your first session, you’ll need to complete all of your intake paperwork at least 24 hours in advance. We’ll review a few parts of the paperwork when we meet.
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Please reach out to me via email (elizabeth@songbirdcounseling.net) to let me know if you need to cancel for the week and/or would like to see if it’s possible to reschedule. I am only able to offer rescheduling options when I have a cancellation, so it is widely variable each week. Therefore, please let me know if you need to cancel or reschedule with as much notice as possible so I can try to accommodate your schedule, but be aware that I cannot guarantee the option to reschedule in any given week.
My cancellation policy is outlined in the section at the top of the page. A late cancellation or no-show (defined as cancelling with less than 24 hrs notice) will result in a $75 charge. Please see separate page at the top of this site to learn more details.

