To respect your time, your therapist’s schedule, and other clients, 24 hours of notice is required to cancel or reschedule an appointment. An appointment is considered to be a no-show/missed appointment when a client does not show within 15 minutes. Late cancellations and missed appointments without proper notice will result in a $75 fee. Insurance does not cover this fee.

It remains your responsibility to keep track of and timely attend all scheduled therapy appointments. It is also your responsibility to inform me if your phone number or email has changed.

When the No-Show/Late Cancellation Fee is Waived

The only exception to this cancellation policy is in the event of a serious or contagious illness or emergency. I offer one grace for these purposes every six months. Some examples of emergencies are car accidents, deaths in the family, or extreme illness. Please inform me as soon as possible if any of these occur and we need to cancel our session.

Frequent Cancellations / Missed Appointments

Frequent cancellations (missing more than 20% of sessions in a 6-week period) and/or two no-show appointments in a row will result in termination of treatment.